Privacy Policy

Last updated: December 2025 | Hanoi Heritage Journey

All information in the app about Hanoi’s tourist sites is provided by the “Hanoi Heritage Journey” project, funded by the European Union and the French Embassy. For more details, you can visit our website: https://ipathanoi.vietnamica.online/

1. Information We Collect

1.1 Personal Data

We don’t collect personal information or any support information from users.

1.2 Usage Data

We don’t use your personal data. We may collect anonymous app usage data purely for technical improvements, such as:

• Crashes and error logs
• Performance analytics

1.3 No Sensitive Data

We do not collect any sensitive personal information such as:

• Financial information
• Passwords
• Government-issued identification

2. How We Use Your Information

We don’t collect or use your data for any personal reasons. We do not sell or share your personal information with third parties.

3. Third-Party Services

Hanoi Heritage may use third-party services, which have their own Privacy Policies. Users are encouraged to review the Privacy Policies of these providers:

• Google Cloud API (Map API, Cloud Translation API)
• OpenAPI platform for chatbot functionalities

4. Data Security

We implement reasonable security measures to protect your information and ensure the integrity of the application.

5. Children’s Privacy

Our app is not intended for children under 13, and we do not knowingly collect information from children.

6. User Rights

You may contact us regarding your data rights or requests at: greenergyntm@gmail.com

7. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted within the app or through our hosting link.

8. Contact Information

For any questions about this Privacy Policy, please contact: